Summary: Our new extension simplifies attachment management in RT by offering features like tabular displays, color-coding, categorization, comments, and the ability to attach files to new or existing tickets.

This extension provides:

  • Tabular Display: Organize attachments for easy navigation.
  • Color-Coding: Assign colors like red, blue, green, and yellow for quick identification.
  • Categorization and Comments: Efficiently organize and add context.
  • Attachment to Tickets: Easily attach files to existing tickets or open new ones directly from selected files.

You can send the file into a new ticket:

Or to an existing one:

The extension is available for RT 4.4.x and RT 5.0.x.

If you have any questions regarding the extension, please contact us: here.